The following subscription(s) already have the features you are activating.
If you are receiving this message when trying to add a Shadowfell Conspiracy product key, please take the following steps:
1. Log into https://myaccount.turbine.com/ with your DDO Username and Password
2. On the subscription that you want to upgrade, click 'Change Billing Options'. If you have a Premium or Free DDO subscription, click ‘Get Unlimited Access’.
3. Next, click on ‘I want to enter a game time card key’, enter your 25-character product key and click Submit.
4. Agree to the Terms of Service and complete the upgrade.
If you need any additional assistance, please contact our Account Support Team by clicking here.