For In Game Support:
To contact a Game Master while logged into the game:
1. Press Esc or F1
2. Click on the Help tab
3. Click NEW TICKET
You can choose from the ticket categories and a description of each ticket category will display to assist you select the correct category for your concern. Once you have added a detailed description of your problem, click Submit. As soon as an In-Game representative is available, you will be contacted through the chat window in-game.
Note: In-game Support is currently only available for VIP and Premium members. Free accounts do not have access to In-Game Support.