Contact Us

For Account Management Phone Support please call
1-855-WBGAMES (1-855-924-2637) or 1-781-407-4020.

English Support is available Monday to Thursday from 2:00 PM to 6:00 PM Eastern, and Friday 12:00 PM to 4:00 PM Eastern.

Holiday Phone Closures
(Please note these days and hours are subject to change)
11/25- Adjusted Hours- 11 AM to 3 PM ET
11/26- Closed
12/10- Closed for Company Meeting and Event
12/24- Closed
12/25- Closed
12/31- Adjusted Hours- 12 PM to 4 PM ET
1/1/16- Closed

For direct assistance with your game, please select the following option at the prompt:
DDO- 4
AC- 5

In Game Support is available from 10:00AM until 1:00AM Eastern.
Tickets received outside of support hours will be reviewed when support resumes.

For Technical or Community please Submit a Ticket.
You may also submit Account or In Game Support inquiries from that form.

Come meet our support team here!

Follow us on Twitter! @lotro | @DDOUnlimited