Contact Us

For Account Management Phone Support please call
1-855-WBGAMES (1-855-924-2637) or 1-781-407-4020.

English Support is available Monday to Thursday from 2:00 PM to 6:00 PM Eastern, and Friday 12:00 PM to 4:00 PM Eastern.

Phone Support will be closed on Friday, April 22nd for Pax East.  See you there!

For direct assistance with your game, please select the following option at the prompt:
LOTRO- 3
DDO- 4

In Game Support is available from 10:00AM until 1:00AM Eastern.
Tickets received outside of support hours will be reviewed when support resumes.

For Technical or Community please Submit a Ticket.
You may also submit Account or In Game Support inquiries from that form.

Come meet our support team here!

Follow us on Twitter! @lotro | @DDOUnlimited