DDO Free-to-Play FAQs

What is Dungeons & Dragons Online?

Dungeons & Dragons Online (DDO) is the most exciting MMO with the best combat and unlimited free play. Set in the vast and dangerous online world of Eberron, gamers discover hidden treasure, pummel monsters, and look to evade traps left behind by an ancient race. By leveraging the most active, most realistic combat system of any online game, DDO players deliver and feel every blow that goes into a baddie's demise.

FREE? For Real?

Yes, for real. DDO is free to play as long as you want without subscription and—most importantly—without your credit card digits. Just log in and start battling your way to elite status without so much as reaching for your wallet. Along the way, you'll even earn points equal to your level of success to spend in the DDO Store. It's like we're paying you to play!

What's This DDO Store You Speak of?

Funny you should ask. The DDO Store is a vendor within DDO, where you can spend your hard-fought points or real, hard-earned dollars (if you wish) to enhance your gaming experience. While the best gear can still only be found by adventuring in-game, the store offers a bevy of convenience items, in addition to premium adventure packs, extra character slots, hirelings, potions, unique character customization, and much more than this page will allow us to list! Items in the DDO Store are purchased with Turbine Points.

Click here for more information!

What are Turbine Points?

Turbine Points are the currency of the DDO store, and you can buy them with credit cards, PayPal, or at participating POSA retailers. You can also purchase Turbine Points with alternate payment methods in the Turbine Web Store.

You can also earn Turbine Points for certain achievements in-game. Turbine Points never expire and can be used to pay for anything in the DDO Store.

There are three subscription types:

  • FREE
  • VIP


  • Two character slots, can purchase more
  • Base Quest Difficulty Options: Casual, Normal: Free Hard, Elite: Earn or buy
  • Existing Packs: Some free, can purchase unlimited access to others individually



After your first points purchase in the DDO Store, your FREE subscription is permanently upgraded to PREMIUM!


All PREMIUM players receive:


Everything FREE players get plus:


  • Two additional character slots (4 total)
  • Gold limit increase (5 gold vs 2)
  • Faster login

VIP v.i.p. membership


All VIP players receive: price vip ddo

Everything FREE and PREMIUM players get plus:

  • 500 Turbine Points monthly
  • Shared bank slot
  • 10 character slots
  • Unlimited free access to all existing quest packs

What is a VIP?

Sounds important, right? Well, it is. DDO VIPs are players who want unlimited access to all of the content DDO has to offer. This newly optional subscription program also allows its gamers to enjoy a number of other exclusive benefits, such as a monthly grant of Turbine Points, priority access to servers, additional character slots, a shared bank slot, and much more.

These awesome benefits include priority server access, 10 character slots free, unlimited access to all adventures in the game, a shared bank slot free, and more, plus every month we'll credit your account with 500 Turbine Points to spend any way you like. DDO VIPs also receive the highest level of customer support.

For more information on DDO VIP, visit http://www.ddo.com/en/become-vip.

How much is a VIP subscription?

For VIP subscription costs, click here.

Do I have to Purchase Turbine Points to Create an Account and Begin Playing the Game?

No. Purchasing Turbine Points is 100% optional, and is only required if you wish to heighten your gaming experience by purchasing something from the DDO Store.

Will I Still Be Able to Play and Enjoy the Game Without Buying Items from the Turbine/DDO Store, or Is That My Only Option for Gaining Weapons, Armor, Potions, and Other Battle Goodies?

You are absolutely under NO obligation to purchase anything from the DDO Store in order to play and progress in the game. Gear is available for gamers who would like to improve some aspect of their in-game experience right away. While the store offers items of convenience, content, and character customization, there is no substitute for the glory and rewards that await you in the dungeons of DDO Unlimited.

Will I Be Able to Sell My In-Game Items to Other Players In Exchange for Turbine Points?

Turbine Points are non-transferable and, like most of the items available for purchase in the DDO Store, completely bound to you and your character(s)/account.

Do I Need A Credit Card to Play the Game?

Absolutely not. The only times you'll ever have to wield your plastic, or use an alternate payment method, is when purchasing Turbine Points at the DDO Store or signing up for a VIP subscription. We also have alternative payment methods available if you wish to purchase points or VIP time without ever using a credit card.

If I Don't Have a DDO Subscription, How Much Game Content Can I Access?

Frankly, that all depends on what kind of gamer you are. Free content is widely available for low-level characters and becomes sparser as a character's level increases. However, additional premium adventure packs are available for purchase through the DDO Store. Once the adventure pack has been added to your account, it will be permanently available to all your characters.

How can I become a Free Player?

Anyone can join and play DDO for free! The game client download is free, and there's no credit card required to play! To get started, download the free game client by clicking here!

How can I become a Premium Player?

With your first purchase of any Turbine Points bundle, you are automatically upgraded to "Premium" player status! You'll receive a few extra perks just for being a DDO Store customer, such as two extra character slots!

Did you purchase a copy of the Stormreach edition of DDO? Are you a former subscriber? Your account is "Premium"!

To learn more about available Turbine Points bundles, click here for our DDO Store guide!

How can I become a DDO VIP?

To enjoy all the benefits of being a DDO VIP, simply log into https://myaccount.turbine.com with the same Username and Password that you use to log into the game and select the "Get Unlimited Access" option to choose from any of our available VIP program offers!

How long does it take to become a VIP? I bought a GTC (Ultimate Game Card) and redeemed it successfully at myaccount.turbine.com. About a half hour later I logged in. Says I'm still a free account. Went back to myaccount.turbine.com and looked for an upgrade button or something. Nothing. So how long do I have to wait before my account is upgraded?

Updates made on the Account Management page may take anywhere from an hour to 24 hours to show, and generally require that you fully restart your game launcher.

If no change has occurred after reading the above, please contact Turbine Account Support.

If one person purchases an Adventure Pack, can anyone in their party access it, or does everyone in the party need to purchase it?

Adventure Packs are account specific. Everyone in the party needs to buy access, whether it be permanent or one of the timed accesses.

Where can I find more information on DDO?

Look here for more information!

Also, look to the DDO Forums for more information on DDO Unlimited!

I am trying to upgrade my account, but the country that I live in is not listed. What can I do?

If you are trying to upgrade your account, and your country is not listed, try the following:

Log into https://myaccount.turbine.com with the same Username and Password that you use to log into the game

  1. Click Payment Method
  2. Enter your credit card details. A full country list will be available there
  3. Click OK
  4. Once your credit card details have been successfully added to your account, you should be able to upgrade your account

Please be aware that there may be a delay of approximately 2 hours before changes made on the Account Management website take effect in game. This includes upgrades and reinstating accounts.

I'm new to DDO. Where can I find information on how to play?

Visit DDO.com and click on 'The Game' for information on playing the game!

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Topic Information
  • Topic #: 24001-126
  • Date Created: 11:29:2010
  • Last Modified Since: 05:01:2013
  • Viewed: 80133