DDO Forums FAQs

I have a DDO forum issue.


If you have an issue with the DDO forums (such a forum ban or infraction), please contact DDO Community/Forum Support.


I want to change my forum name.


We are not currently doing forum name changes based on user requests, but are hoping to make this available again in the future.


How do I change my forum password?

To change your forum password:

1. Click on the “Maintain My Account” button located on the game launcher, or go to https://myaccount.turbine.com

2. Enter your Username and Password and click the “Login” button

3. Look for the forum name in question on the right side of the page

4. Click 'Change Forum Password

5. Enter the new password in the second box

6. Retype (DO NOT cut and paste) the new password in the Confirm Password box

7. Click Submit


I cannot find how to edit my signature on the forums. I have searched the help/support features and checked everywhere I can think of in my profile.

When you are logged into http://www.ddo.com/en/community, click on ‘User CP’ in the center of the page. The ‘Edit Signature’ link is on the left side of the page in the Control Panel.

My email address isn’t updating on the forums, but I updated it in my DDO account just fine. I want to point it to my new address, but the change is not saving.

We are aware that it is not possible to update your forum email through the User CP. To do this, you'll need to send a support ticket to DDO Community/Forum Support by clicking here.

"We were unable to validate your login information. Please check that your username and password are correct, and that you have an active subscription."

Your DDO Forums Username and Password are separate from the Username and Password that you use to log into DDO.

To locate your DDO Forums Username and Password, log into https://myaccount.turbine.com with the same Username and Password that you use to log into DDO. Once logged into the website, look for your DDO Forums Username and Password. If you have not set up a DDO Forums Username and Password, you can set one up there.

Once you have your DDO Forums Username and Password, try to log into the DDO Forums with your DDO Forums Username and Password.

If you are still receiving this error message, please contact DDO Community/Forum Support.

How do I change my forum avatar?

To change your forum avatar, log into forums.ddo.com and click on ‘User CP’. Then, click on ‘Edit Avatar’.

How do I change my forum signature?

To change your forum signature, log into forums.ddo.com and click on ‘User CP’. Then, click on ‘Edit Signature’.

How do I change the language that the forums are displayed in? The forums are displaying in French or German and I want them to display in English.

If you scroll to the bottom of the forum page, you'll see two drop-down menus. The first one to the left will change the color of the forum (change the forum skin), the second will change the language that the forums are displayed in.

What is the Reputation System?

The Reputation System on the forums allows forum members to give and receive "Reputation" points to each other based on each others' posts. Did someone write a really killer guide to the Warforged class? Did another member help you out when you had a question? Give them props through the Reputation system! The higher your Reputation, and the longer you've been a forums member, the more power you have to raise (or lower) other players' Reputations!

How do I give Reputation?

When you're looking at a post and want to give Reputation points to the poster, click on the Reputation icon, which looks like a pair of scales. You'll be asked if you approve or disapprove of the post; choose whichever you like, then click on "Add to Reputation."

How much Reputation can I give to other members?

How much Reputation you can give (or take) depends on how long you've been a member of the forums and how much Reputation you have yourself!

How often can I give Reputation to another user?

To prevent abuse of the system, you are limited to the number of Reputation clicks you can give in a single day, and you must give Reputation to a certain number of people before you can come back to someone you've given Reputation before. In essence, this means you cannot give any particular person Reputation more than once every few days.

I tried to give negative Reputation to a post I didn't like, but it wouldn't let me!

You must have at least 1500 positive Reputation before you can give negative.

What does Reputation look like on the forums?

When you have positive Reputation, it is displayed as green boxes. The boxes are grey if you have 0 Reputation, and red if you have negative Reputation.

What do I get for having Reputation?

You'll earn Reputation titles based on your Reputation level - and the satisfaction of knowing your fellow members value your contributions to the forums! The Reputation Titles are viewable by hovering your mouse over a user's Reputation boxes.

Is there an easy way for me to see what Reputation I've received?

Once you've received Reputation from other users, clicking on User CP will show you the last 10 Reputation clicks you've received and on which of your posts. You cannot see who left the Reputation.

What if I don't want to display my Reputation to other forum members?

You can toggle whether your Reputation is displayed to other members by going to User CP -> Edit Options and checking or unchecking the "Show My Reputation Level" box.

How do I know how much Reputation I have?

Clicking on User CP will show your Reputation level in two places: On the right side of the "Latest Reputation Received" box, and in the Options menu, under the "Show My Reputation Level" option.

What's the best way to gain Reputation?

By posting useful, positive, or other posts your fellow community members like. Keep in mind that even if someone gives you negative Reputation for a post, it's your posts over time that will really decide how high or low your Reputation goes. Administrators will sometimes give Reputation for posts they find are particularly worthwhile.

What if I suspect abuse of the system?

To report abuse of the Reputation system, please use the Report icon to report the post in which the abuse took place, or contact the moderation team through the Contact Us link at the bottom of the forums. Please note that members' use of the Reputation system must comply with the Code of Conduct and Forum Guidelines, and administrators are able to view the Reputation left for and by users. Users who are found to be abusing the Reputation system may have their own Reputation level altered at the discretion of the moderators.

What happens if a user's Reputation gets too low?

If a user's Reputation goes below a certain threshold, they will automatically be moved to the Moderated usergroup, meaning all further posts will be placed in a moderation queue until the community team can review the circumstances and determine the correct course of action.

The review will include the user’s posting history, but will also make sure the user has not been “griefed” through the Reputation system by any individual or group.

I have a DDO forum issue that this article did not address.

If you have an issue with the DDO forums, please contact DDO Community/Forum Support.

We’d love your feedback and comments on this article! Please rate the article below and then add a comment!

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Topic Information
  • Topic #: 24001-192
  • Date Created: 12:02:2010
  • Last Modified Since: 09:04:2013
  • Viewed: 29024